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Knowledgebase

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Advanced (4)
Guide to some of the more advanced features on your account.
Billing (5)
Common issues regarding billing and account setup.
cPanel (4)
Documentation on how to use the cPanel control panel.
Databases (9)
Most applications require a database to function.
Domains (11)
Information on what domains are and how to use them.
Email (12)
Everything you need to know about using your email.
FAQ (2)
Commonly asked questions and their answers.
Files (4)
Managing the files on your hosting account.
FTP (4)
Information on using the File Transfer Protocol
Hosting (4)
Everything you need to know about website hosting.
Installation Guides (1)
Guides on installing common software.
Logs (1)
Information on how to access and interpret your logs.
Preferences (4)
Make your hosting account your own with these tips.
Security (4)
Tips & tricks for keeping your website safe and secure.
SEO (3)
A good SEO website will receive more traffic.
Transfers (3)
Information on transferring your account to us.
Troubleshooting (10)
Common troubleshooting steps
My FTP client says too many connections
The server will often reject a new FTP connection if too many are open for any given account. If...
PHP failed to include file: File Not Found
The PHP include() File Not Found error will occur when a .php file attempts to include another...
How do I access cPanel?
cPanel can be accessed by using either of the URLs below:   www.yourdomain.com/cpanel...
How do I add a user to a MySQL database?
Login to cPanel. Locate and click on the "MySQL Databases" icon under the "Databases"...
Cannot connect to database
This error will occur within a web application when any of the following conditions are met:...

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